Silver Fox 3-Diopter Rolling LED Magnifying Lamp with Dual Brightness Settings - 1005

Coverage:

• All Silverfox products are covered against manufacturer defects under a 2-year warranty.

Inspection and Reporting:

• Merchandise must be inspected upon receipt.
• Damaged or missing items must be reported within 48 hours of receipt.

Defective Items:

• Upon discovering a defect, the customer should stop using the defective item to prevent further damage.
• If the item is under warranty, Silverfox will:
  • Provide necessary parts at no cost.
  • Issue a Return Merchandise Authorization (RMA) and cover the cost of repairs.
• Silverfox will determine, at its discretion, whether the item is repairable or needs replacement.
  • Replacement will only occur if the item is deemed not repairable.

Larger Items:

• For larger items shipped by freight, the customer may choose to:
  • Package and ship the item to Silverfox at their own expense, or
  • Have repairs performed on-site.
• Silverfox will provide all necessary parts and detailed instructions for repairs at no cost.

Exclusions:

• Warranty does not cover defects or damages caused by:
  • Improper use (including wrong voltage)
  • Negligence
  • Natural wear
• Damages occurring during delivery or installation are also not covered.
• Warranty is voided if the product is manipulated by unauthorized personnel.

Returns:

• Returns will not be accepted without an authorized RMA.
• If an item under warranty cannot be repaired, Silverfox may replace it at no cost.
• Returned products must be:
  • Packed in good condition
  • In original packaging
  • Clearly displaying the RMA number on the box.
• All products must be received within 30 days from the date the RMA was issued.

Geographic Limitations:

• Warranty applies exclusively within the USA.

Founded in 1995, Silverfox has established itself as a world-leading manufacturer in the health and beauty industry, known for its exceptional quality and customer service. With a steadfast commitment to craftsmanship, Silverfox specializes in the development and production of a diverse range of innovative products.

With over two decades of experience in the health and beauty sector, Silverfox employs a dedicated team of approximately 450 professionals across its global operations, including branches in Europe and the USA. This extensive expertise allows Silverfox to deliver unique solutions tailored to the needs of professionals in various fields, ensuring that their products meet the highest standards of quality and performance.